All orders will be processed and shipped within 2 business days after full payment is received. Tracking number will be updated as soon as it's available from the carrier. If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. If this is the case, you can choose to wait for restocking or cancel the order.
All orders from the contiguous 48 United States are shipped via UPS Ground. Orders shipped via this method typically arrive within 5-10 days, depending on weather, peak season, or other variables. Please contact us if you have not received your order within 10 days of receiving tracking number so we can investigate further.
Orders shipped outside of the contiguous 48 United States may take longer to arrive. Please expect a delivery time of 7-15 days for orders outside of this zone. Please contact us if you have not received your order within 15 days of receiving tracking number so we can investigate further.
Where is my order?
To track your order, simply enter the tracking number you received from us into Google (or your favorite search engine) followed by the words “tracking number.” MOst of the time, you will find your tracking number at the top of the results, but you may need to add the carrier name (E.g. DHL, UPS, FedEx, etc.) at the end for further clarification.
Alternatively, you can use the links below to access the carrier site directly and enter the tracking information that was provided to you.