Terms & Conditions
1. 20% off sitewide offer terms
Offer valid on tosotdirect.com only. The 20% off site-wide offer cannot be combined with other codes or coupons. Offer excludes warranty plan and air conditioner accessories. Non-transferable and cannot be redeemed for any future orders. Offer valid until Nov 30 at 11:59 PM EDT.
2. Gift with purchase offer terms
Offer valid on tosotdirect.com only. The gift-with-purchase offer cannot be combined with other codes or coupons. The gift cannot be redeemed as cash or a price discount. Non-transferable and non-refundable. Offer valid until Nov 30 at 11:59 PM EDT.
3. Win Gifts: Ten air purifiers will be awarded to survey completers. Winners will be randomly selected. This event concludes on December 15, 2023, with winners announced by December 25, 2023. Each winner may receive only one giveaway item, which is non-exchangeable for other prizes. Prizes will be shipped to the winners' addresses. Giveaway items cannot be exchanged or redeemed as discounts.
Gift with Purchase
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Frequently Asked Questions
How can I get the free gift? I did not see them at cartClick the add bundle button on the product page, then checkout. The code will automatically be applied.
Does the gift ship together with the order? When can I expect to receive it?No, the gift will be shipped separately. Generally, you can expect to receive the gifts in 3-5 business days. The delivery time might be extended to 7-14 business days if orders pile up, so order as soon as possible!
I forget to order the gift. How can I fix it?Not to worry. Please contact our customer service via email@example.com. We will help you fix the issue and get you your free gift.
Can I get a price match later if I have missed Black Friday sales?For price matching, please contact us via firstname.lastname@example.org.We can only redeem the offer within 7 days. Gifts are excluded from the price match terms.
What is the return window?Our return window is 15 days upon delivery of the item. For holiday sales like Black Friday and Cyber Monday sales, we extend the return window to 20 days. You can reach us at email@example.com with any questions regarding returns.
Terms & Conditions