1. How heavy is the bucket of water when full?

A completely full drain bucket on the 35 Pint model weighs approximately 8lbs.

2. What is the length of the cord?

The cord is 5 feet in length from base to plug-in.
3. Can we use a garden hose as a gravity drain hose?
Yes, that is the recommended type of hose for gravity drainage. Just make sure  it has a ¾” female connection.

4.Does this dehumidifier need filters?

No, TOSOT dehumidifiers use a replaceable filter that should be cleaned every 30 days of operation. A filter light on the display screen will illuminate reminding you it is time for cleaning. You can use warm water and a mild detergent to clean your filter.
Having a problem to locate the filter? Please check this link and find the guidance. https://www.youtube.com/watch?v=xbja3sINWeY

5.What size should I order?

Variable factors determine ideal dehumidifier size: 1) RH% (relative humidity percentage) how humid or moist is your room typically. 2) Size of area: 1500 sq ft, 3000 sq ft, or 4,500+ sq ft. If in doubt, go with the larger option. You can check out our guide for selecting a dehumidifier here. 

6.What is the operating temperature range for this unit?

Please avoid exposure to freezing cold (below 41℉) or excessive heat(above 90℉).

7.Does the bucket have a handle?

Yes, there is a handle on the bucket, so you could empty the bucket easily by grasping the handle.

8.Does this machine automatically reset if power goes out?

Yes, in the event of a power outage, the unit will power back on when power is back online.

9.Will a dehumidifier help the air conditioner cool the air?

Yes, the portable dehumidifier helps the A/C in your home. Dehumidifiers can reduce the humidity out of the air allowing your A/C to work less often and more efficiently, saving on your energy bill and making your environment more comfortable.

Other questions?

Please refer to the FAQ page here for more details or contact us at support@tosotdirect.com

1.What is the lowest and highest temperature allowed?

The temperature range of this unit is from 61℉ to 86 ℉.

2.What kind of outlet does it use?

Please always plug into a fixed 115V AC ground outlet.

3.What kinds of window does the unit work with?

The sliding window or hung window can perfectly match the window kit included. Other types like casement window or awing window will require improvision. 

4. What's the dimensions for the window panel kit?
The window panel kit of TOSOT portable air conditioner could be adjusted from 9.1 to 62 inches and you could cut the length of the window panel to make the width is the same width as your window.

Other questions?

Please refer to the FAQ page here for more details or contact us at support@tosotdirect.com